I only recently despatched out a parcel– of three pre-owned publications– by Royal Mail to Ireland, a fortnight previous to a birthday celebration, paying ₤ 14 delivery.
Three weeks afterward it was gone again to me having truly fallen brief An Post’s demand for the suitable CN22 customizeds assertion, but with out extra description. I relied on Royal Mail to understand the rules.
I found quite a few newspaper article on-line, which can be better than a years of age, concerning the worldwide parcel codes An Post requires.
Staff at my neighborhood message office inform me this has truly been happening for months and I visualize it’s related toBrexit They knowledgeable me concerning a senior lady paying to re publish the exact same parcel to a convent that maintains being rejected on the Irish boundary.
I whined to Royal Mail and obtained an apology via its points create and my delivery reimbursed. An Post didn’t react via its on-line points process.
The actuality stays I cannot add publications to a toddler in between adjoining nations for his birthday celebration
Why cannot 2 nationwide message workplaces receive a grasp?
RE, Hitchin
With Christmas upon us, it deserves reviewing the cheery pointers related to sending out parcels to family members that keep within the EU when you want to forestall migraines just like this.
The impact of Brexit on the circulation of mail all through the Irish Sea was not insignificant. Previously, An Post dealt with round 10m parcels a yr from non-EU nations, but the 16m gotten yearly from Great Britain presently circulation on this stream with Irish Customs.
This mail undergoes digital customizeds clearance and requires actual data on the tags, but quite a few years on from Brexit professionals declare nice offers of parcels present up with unhealthy, inaccurate, or no data.
You stuffed in a personalizeds assertion, but the CN22 sticker label revealed the current valued at ₤ 0.00 and I assume for this reason it was declined.
Royal Mail’s overview to “sending items abroad” states the price cannot be said as no or ₤ 0.01. Some customizeds authorities will definitely return issues if the price is admittedly decreased or doesn’t exactly present the bills of the objects inside, it states. Gifts with a price of better than ₤ 37 (EUR45) will definitely endure barrel and a clearance price.
An Post states issues that do not need truly the known as for data are“routinely delayed and returned to sender” It recommends making use of the Royal Mail’s “click and drop” answer by which you fill out the varieties on-line previous to you almost certainly to the message office.
We welcome letters but cannot deal with individually. Email us at shopper.champions@theguardian.com or contact Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime contact quantity. Submission and journal of all letters undergoes our circumstances.
